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Terms of Service Agreement

Last updated: 3/12/2025

This Terms of Service Agreement ("Agreement") governs your use of our website located at www.connectgbi.com ("Site"), which is provided by GBI, a brand of Global Business Integration LLC ("Company", "we", "us", or "our"). By accessing our Site, you agree to these Terms of Service and agree to be bound by them.

1. Compliance with Card Network Standards

Our services comply with the rules and best practices of internet commerce and the specific standards set by credit card networks including Visa, Mastercard, American Express, and Discover.

2. Product and Service Descriptions

We ensure that all descriptions of products and services are accurate and detailed, including information on materials, colors, and other relevant specifics. Multiple images are provided for physical goods to avoid potential customer disputes over product expectations.

3. Pricing and Currency

All prices on our Site are clearly displayed along with the full currency name and symbols to avoid confusion for international customers.

4. Contact Information

Multiple methods of contact are available to reach the owner of the company, including direct email addresses, social media links, and a contact form.

5. No-Refund Policy

All sales made through our Site or services are final and non-refundable. Purchased subscriptions and credits are not eligible for refunds. By placing an order, purchasing credits, or subscribing to our services, you acknowledge and agree that:

  • You will not be eligible for a refund once payment has been processed, regardless of circumstances.
  • No refunds will be issued for purchased subscriptions or purchased credits.
  • No partial or full refunds will be issued for any reason, including but not limited to dissatisfaction with services, changing business requirements, or termination of use.
  • The Company reserves the sole right to determine, at its exclusive discretion, any exceptions to this policy on a case-by-case basis. Any such exception shall not constitute a waiver of this policy for future transactions.
  • Disputes regarding charges must be raised directly with the Company within 5 business days of the transaction, but such disputes shall not entitle the user to a refund unless determined appropriate by the Company.
  • Users are advised to carefully consider their purchase decision before completing any transaction, as all payments are considered final upon processing.

This strict no-refund policy is incorporated into our agreement and forms a material part of the consideration for the services provided. Your continued use of our Site and services constitutes ongoing acceptance of this policy.

6. Consumer Data Privacy

Our privacy policy is prominently displayed and explains how customer data is protected, used, and disclosed, ensuring compliance with applicable data protection laws.

7. PCI Compliance and Secure Transactions

Our Site uses HTTPS to secure transactions and complies with Payment Card Industry (PCI) security standards to ensure that customer payment information is kept safe.

8. Promotions and Discounts

Terms of any promotions, discounts, or trials are clearly outlined and visible to customers before participation.

9. Intellectual Property

All content on the Site, unless otherwise stated, is our property or used with permission and may not be used without prior written consent.

10. Termination and Suspension

We reserve the right to suspend or terminate your access to the Site if you violate these terms.

11. Limitation of Liability

In no event will we be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of the Site, beyond the cost of order processing.

12. Governing Law

This Agreement shall be governed by the laws of the state of Colorado, without regard to its conflict of laws principles.

13. Changes to Terms

We reserve the right, at our discretion, to modify these Terms at any time. Please check the latest version of our Terms of Service regularly.

14. Contact Us

For any questions or concerns about these Terms or our services, please contact us.

Terms of Service | GBI - Solar Design and Engineering